Community Service Worker


This program is designed to provide employment-ready and comprehensively trained graduates. Successful graduates will achieve certificates of completion for Crisis Intervention Training (CIT), First Aid and CPR, Level C in addition to their diploma. These graduates are fully qualified to work in a hands-on community service capacity in the social service industry. Skill development is delivered in three areas; Computer & Business Office Skills, CSW administrative/clinical and 160 hours work experience.

DURATION: 40 weeks


  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counseling, ethics, business communication, report writing, and government and social services.
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development.
  • On-site work experience through participation in a 160-hour placement at an approved CSW facility.


  • Clear Criminal Record Check with Vulnerable Sector Check.
  • 19 years of age or older (varies, depending on province-specific ministry requirements).
  • Grade 12 or equivalent, or Mature Student Status with successful completion of admissions testing
  • Completion of Wonderlic SLE admission test with minimum score of 18.
  • Adequate level of physical health to be able to fulfill job requirements.
  • Other tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry prior to placement.
  • Good command of the English language – both written and oral and Completion of standard registration form.

AOLCC has turned the page by applying technology in a whole new style of learning, whereby students have the opportunity to learn and participate in a virtual classroom. Courseware and lessons are delivered utilizing textbooks, software and online digital media in addition to a live lecture every day. With the click of a button, students enter the Virtual Classroom, where their instructor is waiting to deliver a live lesson and answer questions in real time.


  • Healthcare and social assistance
  • Youth centres
  • Youth protection services
  • Civic and social services
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Emergency relief services

AOLCC KingstonCommunity Service Worker