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Is Medical Office Administration a solid career choice in Canada?

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Healthcare Administration is a field which continues to expand due to unprecedented worldwide health challenges, an aging population, and a growing global focus on maintaining good mental and physical health.  There is a significant demand for qualified workers in this field, and those who have the necessary training and education have the opportunity of obtaining employment that will offer them job security, flexible scheduling and a competitive salary. What is worth just as much, if not more, is the satisfaction and sense of personal fulfilment that a career dedicated to helping others will bring.  This is why Medical Office Administration is an attractive career path to so many professionals.

Let’s look at the benefits more closely:

1. Competitive Compensation

Medical Office Administrators may anticipate a salary range of $31,107.00 to $49,392.00 (CDN) to start (as per PayScale Canada).  In fact, the Government of Canada Job Bank lists the median starting wage at $21.55 per hour, and a high starting wage of $28.89. With the right training and education, a starting wage would be higher than average, and with continued experience in the field, a Medical Office Administrator would certainly be afforded opportunities to increase their earning potential.

2. Job Security

As the population ages, as well as a growing focus on maintaining quality of life, healthcare has never been more essential to happiness and wellness.  With the emergence of technological advancement, healthcare providers have made the switch from paper-based records to hybrid or electronic records management.  This requires well-trained staff who are comfortable navigating the required computer software, working with a variety of billing and coding systems, while maintaining up-to-date knowledge of medical terminology.  According to the Canadian Occupational Projection System (COPS), pursuing a career in medical office administration is an excellent way to ensure stable employment and create opportunities for advancement.

3. Personal Fulfillment

Medical Office Administrators are often the first point-of-contact for patients.  By engaging with diverse groups of people on a daily basis, they have the opportunity to make a difference in the lives of people who need understanding and patience.  This not only ensures that the patient feels valued, but there is a definite sense of personal fulfilment to be gained through being in service to others.

What are the Roles of Medical Office Administrators?

A diploma in Medical Office Administration gives the jobseeker a variety of job roles to choose from, including:

  • Ward Clerk
  • Unit Clerk
  • Medical Secretary
  • Medical Office Assistant
  • Registration Clerk
  • Medical Receptionist
  • Medical Office Administrator
  • Medical Transcriptionist

In addition to these traditional roles, there are also opportunities in medical laboratories and diagnostic imaging centres, physiotherapy and occupational therapy clinics, fitness and wellness centres, laboratory and X-Ray departments, health records departments, and more.

MOAs are responsible for more than just scheduling and managing patient appointments. They play an essential role in the operations of clinics, hospitals, and medical offices. Some of the tasks they perform daily include: 

  • Collecting and organizing patient records and files 
  • Making appointment reminder calls 
  • Answering emails and phones 
  • Checking inventory and ordering supplies 
  • Preparing examination rooms 
  • Transcribing medical information for doctors
  • Assisting with examinations as needed 
  • Collecting lab results and requisitions 
  • Transcribing medical documents and reports 
  • Coding medical records for billing
  • Billing insurance companies for services

How Can You Become a Medical Office Administrator?

To qualify for the role of Medical Office Administrator, you need to develop the necessary skills and knowledge in order to fulfill the requirements of the role.  At Academy of Learning Career College, students are able to complete a full MOA diploma program in less than a year, making them job-ready as soon as possible.  

Our program provides a blended training model through an Integrated Learning System (ILS), which incorporates audio and visual components with textbooks and hands-on tasks.  Our students are also supported one-on-one through a designated Learning Coach who will guide them through the curriculum using a personalized approach.  The program includes training in Microsoft Office software applications, medical terminology, transcription, EHR software, medical office procedures, business documentation, and more.  Students who successfully complete the program will obtain their Medical Office Administration diploma, the key to unlock the door to their healthcare administrative careers.

Are you ready to get started?

To take the first step, you need to contact us.  Our goal is to not only help you get started on the path to a new career, but we will be with you on the whole journey.  We would be happy to assist with understanding how the program works, what is required for eligibility, application requirements, program costs, financial aid options and all other relevant details.   

You may contact us and find other information at the following link: 

Academy of Learning Career College 

We look forward to helping you!

AOLCC KingstonIs Medical Office Administration a solid career choice in Canada?

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