Dental Administrative Assistant Certificate


This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any dental setting, with special skills suited to working in a dental practice. Skill development is delivered in various areas.

DURATION: 12 weeks


  • Introductory level anatomy and pathology as it pertains to a dental environment, dental office administration and software, and dental clinical procedures.
  • Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting, personal and professional development, and customer service.
  • Implementing an organized, functional scheduling and recall system that meets the needs of the entire dental team.
  • Utilizing verbal and non-verbal communication skills with both the dental office team and the patients.
  • Accurately collecting information needed for patient charts and completing and maintaining of same.
  • Understanding of the types of dental insurance, insurance terminology and coding required for completion of claim forms.


An Administrative Assistant diploma from Academy of Learning Career College within the last two years, OR

An Administrative Assistant diploma from another accredited institution within the last two years; prospective students may use Credit for Prior Learning

  • On transcript
  • By challenging courses


  • Grade 12 or equivalent or mature student status and passing grade on the admissions test.
  • Excellent communication and interpersonal skills.
  • A strong commitment to confidentiality and integrity.
  • Excellent organizational and time-management skills.
  • Successful completion of admissions interview and testing for adequate entry-level skills.
  • Two letters of reference regarding personal character.
  • A recent, clear Criminal Records Check.
  • Good command of the English language (both written and oral)
  • N-95 Mask Fit Testing which may be a mandatory requirement based on provincial requirements.
  • Hepatitis B, other vaccinations and/or a TB test may be required.


Graduates of this program are qualified to work in an administrative capacity in a wide variety of dental settings. Job titles vary, but graduates are an integral part of many dental settings, such as:

  • General or Family Dental Clinics
  • Endodontic Specialty Clinics
  • Maxillofacial Radiology Clinics
  • Oral and Maxillofacial Surgery Clinics
  • Oral Pathology Clinics or Departments
  • Orthodontic Clinics
  • Pediatric Dental Clinics
  • Periodontics Clinics
  • Prosthodontic Clinics
  • Public Health Dental Clinics


Anticipated salary: C$28,572 – C$51,529 (Information from PayScale Canada)
Program Category: Healthcare

Program Syllabus: Click to Download


AOLCC KingstonDental Administrative Assistant Certificate